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Terms & Conditions — EduuMatch
EduuMatch — Bokaro Steel City

Terms & Conditions

Simple, honest terms. No jargon. Read before you submit your tutor requirement.

Effective: April 2026  ·  Bokaro, Jharkhand
Summary

What you need to know — in 30 seconds

We connect

EduuMatch introduces you to verified tutors. We are a connector — not a teaching institute or tuition centre.

Free for parents

Our matching service is completely free for parents. You pay nothing to EduuMatch — only to your tutor directly.

No guarantee

We work hard to find the right tutor, but we do not guarantee academic results or that every match will be perfect.

01

Who We Are

Before using EduuMatch, please understand what we are and what we are not.

1.1 EduuMatch is a tutor-family connector. We are based in Bokaro Steel City, Jharkhand. Our service is to receive tutor requirements from parents, shortlist suitable verified tutors, and introduce both parties.
1.2 We are not a teaching institute. EduuMatch does not employ tutors, conduct classes, deliver a curriculum, or operate as a school or coaching centre in any form.
1.3 After introduction, it is between you and the tutor. Once EduuMatch introduces a tutor to your family, the tuition arrangement — including sessions, fees, schedule, and conduct — is directly between you and the tutor. EduuMatch is not a party to that arrangement.
02

What Our Service Includes

Here is exactly what EduuMatch does for you — and what it does not.

2.1 Requirement collection. We collect your child's grade, subject, area, and budget via our Google Form and use that information to find the most suitable tutors available.
2.2 Tutor shortlisting. We shortlist tutors based on subject fit, grade level, your area in Bokaro, and budget compatibility.
2.3 Basic verification. EduuMatch makes reasonable efforts to verify tutor identity and qualifications before introducing them to any family. This includes reviewing Aadhaar and qualification documents. However, we do not conduct police verification and parents should exercise their own judgment before allowing a tutor into their home.
2.4 Introduction within 24 hours. We aim to introduce a shortlisted tutor within 24 hours of receiving your requirement. This is our target, not a guarantee — timings may vary based on availability.
2.5 Free for parents. EduuMatch does not charge parents any fee for the matching or introduction service. You pay nothing to us.
2.6 Free re-match. If a confirmed match does not work out within the first 14 days for a genuine reason, EduuMatch will find you one replacement tutor at no extra charge.
2.7 Demo class recommended. We strongly recommend requesting one free demo class from the tutor before committing to regular sessions. EduuMatch encourages this but does not arrange or manage demo classes directly.
Tuition fees go directly to your tutor EduuMatch does not collect, hold, or mediate tuition fees. All fee payments are made directly from you to your tutor. Any fee-related disputes are between you and the tutor only.
03

Your Agreement

By submitting your requirement through EduuMatch, you agree to the following.

3.1 Accurate information. You confirm that all information you provide — your name, contact number, child's details, area, and requirement — is true and accurate.
3.2 Contact consent. You consent to EduuMatch contacting you via WhatsApp, phone call, or email for the purpose of matching and coordination. You can opt out at any time by messaging us.
3.3 Age requirement. The parent or guardian submitting the form must be at least 18 years of age.
3.4 No academic guarantee. You understand that EduuMatch does not guarantee any improvement in your child's marks, grades, board results, or academic performance. Outcomes depend on the child's effort, the tutor's teaching, and many other factors.
3.5 Respectful conduct. You agree to treat EduuMatch staff and any introduced tutors with respect and professionalism at all times.
3.6 Changes to terms. EduuMatch may update these terms from time to time. Continued use of our service after an update means you accept the revised terms.
04

Privacy Policy

Your data belongs to you. Here is how we handle it.

4.1 What we collect. We collect your name, phone number, WhatsApp number, email address, home area in Bokaro, pincode, and your child's class, school, board, and subject requirement.
4.2 How we use it. Your information is used solely to match you with a suitable tutor and to coordinate the introduction. We do not use your data for advertising, marketing to third parties, or any other purpose.
4.3 Who we share it with. Your contact details are shared only with the specific tutor being introduced to your family — and only at the time of introduction. We do not share your data with anyone else.
4.4 We do not sell your data. EduuMatch does not sell, rent, or trade your personal information to any individual, company, or advertiser.
4.5 Data deletion. You may request complete deletion of your personal data at any time by contacting us on WhatsApp. We will remove your data within 7 working days.
4.6 Storage. Data is collected via Google Forms and stored in Google Sheets. Your data is held on Google's secure servers. EduuMatch does not store your data on any external or third-party system.
05

Disclaimer

Important limitations you should be aware of before using our service.

5.1 Introduction only. EduuMatch is an introduction service. We are not responsible for what happens after a tutor and family have been connected — including the quality of tuition, attendance, behaviour, or results.
5.2 Verification limits. While we make reasonable efforts to verify tutors, we cannot guarantee the completeness or accuracy of information provided by tutors. Parents should satisfy themselves before allowing a tutor into their home.
5.3 No liability for disputes. EduuMatch is not liable for any financial disputes, missed sessions, misconduct, or any other disagreement between a parent and tutor that arises after the introduction.
5.4 Limitation of liability. In no event shall EduuMatch be liable for any indirect, consequential, or incidental loss arising from the use of our service. Our service is provided in good faith on a best-effort basis.
Governing Law These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts of Bokaro Steel City, Jharkhand.
06

Contact Us

Any questions about these terms? Reach out — we respond within 48 hours.

EduuMatch — Bokaro Steel City, Jharkhand, India
© 2026 EduuMatch. All rights reserved.  ·  Bokaro ka pehla tutor connector.
Last updated: April 2026. These terms apply to parents using EduuMatch to find tutors.